This is because 5 GHz WiFi – whilst faster – has a shorter range, especially when there are walls and other physical objects in the way. If your Ring device is connecting over 5 GHz WiFi, try changing this to 2.4 GHz. Thankfully guesswork isn’t usually required. The position of the moon is causing a psychic attack against your Ring doorbell! Firstly, understanding why your Ring device has a bad connection is important, of course. So it’s always worth checking the RSSI value after installing or moving a Ring device.Īnywhoo, with all that said, if your Ring device has a poor connection, there’s a few things to check to hopefully improve the situation. These values will change a bit throughout the day, but they shouldn’t fluctuate too much. Basically values closer to 0 are good, and values closer to -100 are bad. Of course, below -60 means a value between -60 and -100 – a value closer to 0 is actually good.Ĭonfused? Yeah, RSSI is weird. The RSSI value is quite important here – it stands for Received Signal Strength Indicator, and any values below -60 could indicate an issue. You can verify this within the Ring app by clicking into your device, and going to “device health”. Equally, if your phone has a weak WiFi signal itself, you will have difficulty viewing live view and historical recordings via the Ring app.īut if you have ruled out those two issues, your Ring device itself might have a poor signal strength. Of course, it could also be due to a general Ring issue (in which it’s worth checking the Ring status page).
If your Ring camera or doorbell is suffering from poor quality video, having connection issues or generally being a bit rubbish, this could be due to a poor WiFi signal strength. Hello, I’m Tristan from Smart Home Point. A Ring article on improving signal strength:.2) Video Transcript Links Ring help pages:
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